Privacy Policy

  • Privacy Policy

Sumitomo Electric Industries, Ltd., and Sumitomo Electric Hardmetal Corp. (hereafter called "Our company") may ask you for your personal information including your company name, your name, your address, and your e-mail address upon prior notice of its purpose of use in order to provide you with services and information as demanded. Our company will handle such provided personal information as follows:

1. Purpose of Use of Personal Information

Our company will select the most proper means to accomplish our objective including a phone, e-mail, postal mail, and a visit when Our company contacts you and will use the provided personal information in a limited way to:

  • Inform you of information on Our company, Our company's products and services, exhibitions and events,
  • Send our responses to inquiries and claimed materials,
  • Provide after-sales services for the use of products,
  • Use the information as reference to improve our products and services,
  • Send a questionnaire, and
  • Execute some other works associated with the above purposes.

2. Disclosure and Provision to a Third Party

Other than obliged by statute to disclose, Our company may disclose or provide Our company's business parters including Our company's group businesses, subcontractors, and affiliates (as well as our products' distributors) with your personal information within the range required for accomplishing the objective previously defined.

3. Management System of Personal Information

Our company will make the best efforts in preventing the personal information from being lost, tampered, leaked, and illegally accessed by taking reasonable and technical measures as well as being engaged in educational activities for our employees and subcontractors.

4. Reference and Correction of Personal Information

Our company would like to take appropriate actions as far as you want to refer to or modify your personal information and contact us by e-mail or in writing.

5. Contact

Department in charge: Sumitomo Electric Industries, Ltd. Hardmetal Division
Contact: 1-1-1, Koyakita, Itami, Hyogo 664-0016, Japan
E-mail: support@sumitool.com